Question 1

What is Dublyx?

Accepted Answer

Dublyx is an AI-powered platform that translates and dubs your videos and audio files into 20+ languages using voice cloning, lip-sync technology, and automatic subtitle generation.

Question 2

How long does processing take?

Accepted Answer

Processing typically takes 5–15 minutes depending on file size, duration, and selected options. AI dubbing with lip-sync takes the longest; MP3 translation is usually fastest.

Question 3

What file formats and sizes are supported?

Accepted Answer

Video: MP4, MOV, WEBM, MKV (up to 500 MB). Audio: MP3, WAV, M4A, AAC, OGG, FLAC (up to 500 MB).

Question 4

What languages do you support?

Accepted Answer

Arabic, Chinese, Danish, Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese. Auto-detect is also available.

Question 5

How does AI dubbing work?

Accepted Answer

Upload your video, choose source and target languages, select a voice (or clone the original speaker's voice), and our AI handles the rest — transcription, translation, voice synthesis, and audio-video merging.

Question 6

What's the difference between Clone Voice and Choose Voice?

Accepted Answer

Clone Voice copies the original speaker's voice characteristics. Choose Voice lets you pick from our library of 18 professional AI voices across American, British, French, Italian, Japanese, and Chinese accents.

Question 7

Is voice cloning legal?

Accepted Answer

Voice cloning should only be used on content you own or have permission to modify. Dublyx requires you to confirm you have the right to process the uploaded files.

Question 8

Can I download the subtitles separately?

Accepted Answer

Yes — for video translation and MP3 translation, you get an SRT subtitle file you can download and use separately.

Question 9

How do credits work?

Accepted Answer

Each processing job uses credits based on video length and options. Free plan includes 5 credits/month. Pro plan gives 150 credits/month. Unused credits don't roll over.

Question 10

Is my data deleted after processing?

Accepted Answer

Yes — uploaded files and generated outputs are automatically deleted from our servers after processing. We do not store your content permanently.

Question 11

Do you offer an API?

Accepted Answer

Not yet — our API is in development. Contact us if you're interested in API access for bulk processing.

Question 12

How can I contact support?

Accepted Answer

Visit our Contact page or email us at support@dublyx.com. We typically respond within 24 hours.

FAQ